8 - Blended Course Instructions

Instructions to Access Red Cross Online Training

You must complete both the online and in-class components in order to receive your certificate. The online training should be completed before attending your practical course. 

Please click here for detailed instructions with images

IMPORTANT: Do not share your link with others as this course is registered to your name.   

Step 1:  Go to : www.myrc.redcross.ca 
           (Please note that you may need to use an Incognito Window in Chrome when doing this from work)
 
Step 2:  In the top right hand corner of the page, click on "SIGN IN / REGISTER" 
Step 3: Select "  Don't have an account" SIGN UP NOW 
Step 4: Enter your email address as provided to Toronto First Aid and click SEND VERIFICATION CODE
Step 5: Check your email and enter the code, then press VERIFY CODE
Step 6: Enter your chosen password and press 'CREATE'
 
Step 7: Login to your Red Cross Account  
Step 8:  On the right side of the page beside the Blue Question Mark - Select MY PROFILE 
Step 9:  From the MY PROFILE menu:  Select MY ONLINE COURSES 
Step 10:  Activate your COURSE 
Step 11:  Enter your COURSE and complete it on your own timeline; you can start and stop as much as you like until you complete the full course.  

Trouble Accessing Your Online Course?

Common issues we have seen include messages such as "Error ID", "Unauthorized Access", "Account Not Found" and "Medical Terminology". If you are experiencing such an issue, Red Cross advises that you try the following:

1. Check that your email address in Red Cross matches the one provided to Toronto First Aid
2. Use a private or incognito window to log in
3. Use a different browser to login 

 
If you get to this stage and none of the above works, you will have to contact Red Cross to reset your account. Please send a screenshot of your account issue to myrcsupport@redcross.ca and note that the steps above did not work. 

You can also call Red Cross directly at 1-877-356-3226. Their business hours are 9am to 5pm Monday to Friday. 


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